Track My Order
Use the order ID received on your email and click submit to view details.
Order ID format: #MCT-XXXX-XX
📌 Important Customer Instructions for Smooth Delivery
1. Opening Video (Mandatory for Physical Damage Claims):Please record a clear opening video while unboxing your parcel.
➔ In case of any physical damage, a complaint must be raised within 24 hours of delivery, along with the opening video. 🎥
2. Delivery Timelines:Normal Areas: 5–7 working days
Remote Locations: 7–10 working days (subject to courier coverage)
3. Tracking Activation:Tracking details will be active within 24–48 hours after dispatch. 🔗
4. Address & Contact Accuracy:Ensure your delivery address and mobile number are correct to avoid any delivery delays. 📍
5. Support for Delivery Issues:
📞 08065138371
✉️ support@mecturing.in
6. Return to Origin (RTO) Policy:
If delivery fails, RTO charges will be borne by the customer.Courier partners will attempt redelivery 2–3 times. Please stay reachable or inform the MecTURING team if unavailable during delivery. 🔙
