Track My Order

Use the order ID received on your email and click submit to view details.
Order ID format: #MCT-XXXX-XX

πŸ“Œ Important Customer Instructions for Smooth Delivery

1. Opening Video (Mandatory for Physical Damage Claims):Please record a clear opening video while unboxing your parcel.
βž” In case of any physical damage, a complaint must be raised within 24 hours of delivery, along with the opening video. πŸŽ₯

2. Delivery Timelines:Normal Areas: 5–7 working days
Remote Locations: 7–10 working days (subject to courier coverage)

3. Tracking Activation:Tracking details will be active within 24–48 hours after dispatch. πŸ”—

4. Address & Contact Accuracy:Ensure your delivery address and mobile number are correct to avoid any delivery delays. πŸ“

5. Support for Delivery Issues:
πŸ“ž 08065138371
βœ‰οΈ support@mecturing.in

6. Return to Origin (RTO) Policy:
If delivery fails, RTO charges will be borne by the customer.Courier partners will attempt redelivery 2–3 times. Please stay reachable or inform the MecTURING team if unavailable during delivery. πŸ”™