Have a Question?
FAQ
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you can find most answers to your questions right on this page.
Can We Use Other Disinfectant Like Phenyl or Something ?
MecTURING does not recommend using external disinfectants, such as
phenyl, or powders in the water tank. For optimal performance and
safety, please use only the recommended cleaning methods and products.
How does it help in cleaning corners of the wall ?
it features a specialized corner cleaning mode designed to achieve 98% accuracy,
ensuring effective cleaning of wall corners and hard-to-reach areas.
How is the cleaning of microfibers?
The high suction power effectively cleans microfibers, ensuring that
even small particles are thoroughly removed for a deep and comprehensive
clean.
Maintenance of the Machine?
Maintaining the machine is both simple and cost-effective. You can
easily purchase spare parts directly from our website, ensuring that
upkeep is hassle-free and affordable.
How can we operate it if we are out? From mobile app can we get the cleaning process done?
Yes, you can operate the machine remotely using the mobile app. It
offers remote control, app control, and scheduling options, allowing you
to manage the cleaning process even when you’re away.
Does it work in balcony areas where there are pots, clean dry leaves & mud?
Yes, it is suitable for balcony areas. It can effectively clean dry
leaves and mud particles, though its efficiency may vary based on the
size of the leaves and particles.
What about Hair that keeps going around the house?
Yes, it effectively cleans pet hair, ensuring that your home remains free from the fur and dander that pets leave behind.
When to empty the dust tank?
The dust tank should be emptied after each cleaning session to maintain optimal performance and prevent clogs.
What is schedule cleaning?
Scheduled cleaning allows you to set a specific time each day for the
robot to clean, all through the app, ensuring your space is consistently
maintained.
Will the device locate dirt automatically or will have to drive it to the dirt?
The device does not automatically detect dirt. Instead, it uses a LiDAR
mapping system to navigate and clean the entire area efficiently.
How long is battery life?
The battery life ranges from 80 to 140 minutes on a single charge, depending on the mode of usage.
How much time robot takes to dock itself to docking station after cleaning?
The robot typically takes between 7 to 15 minutes to dock itself at the docking station after completing a cleaning cycle.
How much time it takes to get MOP fully wet?
To fully wet the mop, open the water tank cap for 10–15 seconds to
release air. The mop will be completely wet in approximately 5–7
minutes.
When to change HEPA filter?
The HEPA filter should be replaced every 3 months to ensure optimal air quality and maintain the efficiency of the device.
How about cleaning under the dining table . do we have to remove the chairs always?
To effectively clean under the dining table, it’s best to remove the
chairs if they obstruct access. This ensures a thorough cleaning of the
area.
If there is an obstacle will it move away and finish the cleaning process ?
No, the device senses obstacles and navigates around them, continuing to clean the surrounding area.
What is the security of advance and the prebooking price is inclusive of tax and delivery charges?
You will receive an invoice via email, and the prebooking price covers
both tax and delivery charges, providing a comprehensive total with no
additional costs.
Till when the pre bookings sale would be there?
The pre-booking sale will be available until stock runs out. Due to high demand, the product is frequently on backorder, so early booking is
recommended.
How would I know if the dust tank is full?
You’ll know the dust tank is full when the robot starts emitting dust
outside of the tank. This indicates it’s time to empty the tank.
From where should I purchase the spare parts?
Spare parts can be purchased directly from our website, where you can find a range of options to suit your needs.
Can robot clean all dirt in a single clean?
The robot requires a consecutive cleaning schedule to achieve 100%
efficiency. In a single cleaning cycle, its efficiency is about 80%
What is Charging time of a robot?
The charging time for the robot is between 180 and 240 minutes.
What if robot not picking up dust?
If the robot is not picking up dust, try cleaning the dust tank, HEPA
filter, and air filter. This should help restore its performance.
What is working suction robot?
The robot has a standard working suction of 2200 Pa and a maximum
suction capacity of 10000 Pa, ensuring effective cleaning performance.
What is working area of LASERON S9?
The LASERON S9 is capable of cleaning an area of 1300 to 2000 square feet in a single session when fully charged.
How many maps does LASERON S9 saves?
The LASERON S9 can save up to 5 maps, allowing it to efficiently manage and clean multiple areas.
What is baby mode?
Baby mode reduces the suction power of the robot to 1200 Pa, allowing
for quieter operation, which is ideal for maintaining a peaceful
environment around sleeping children.
Which are compatible voice controllers for LASERON S9?
The LASERON S9 is compatible with voice controllers such as Amazon
Alexa, Google Home, and SmartThings, allowing for convenient
voice-activated control.